Privacy Policy
Last updated: April 2026
At Golden Fashion, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and billing/shipping address.
- Payment Information: Credit card details and other payment data (processed securely through our payment providers).
- Technical Information: IP address, browser type, device information, and browsing behaviour on our website.
- Order Information: Details of products purchased, order history, and transaction records.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your orders, returns, and enquiries
- Send promotional emails and marketing communications (with your consent)
- Improve our website, products, and customer experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services (e.g., payment processors, shipping carriers), subject to strict confidentiality agreements.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyse website traffic, and personalise content. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under Australian Privacy Law, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Opt out of marketing communications at any time
- Request deletion of your personal data (subject to legal requirements)
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@goldenfashion.com.au.